As part of the Trusted Healthcare Services (THeCS) project, this research explored how to measure, indicate and enhance trust in health services driven by IT technologies.

Approach

  • Workshops with healthcare professionals
  • Workshops with patients
  • Mapping the changing relationship between healthcare provider and patient
  • Identifying the barriers for patients and professionals to use IT technologies

Results A new perspective on the barriers for patients and professionals to use IT technologies as a tool in patient care, leading to input for new criteria for the (re)design of IT technologies for healthcare purposes to address these barriers. Read more…

Contributers Waag Society, Roessingh Research and Development (RRD), Capgemini a.o.